6/10/2010

So What? Now What?

Instead of wasting time assuming that projects are going smoothly, clients are happy, and communication is flowing, it's important to ask questions and get feedback. Find out "How are we doing?" and "What could we do better?' by using the Plus/Delta strategy.

The Plus/Delta technique is a tool that enables the user to find out what went well (plus) and what might need to be changed (delta). Simply take a piece of paper and draw a line down the middle, forming two columns. One the top of one side, put a plus sign and on the top of the other side, place a triangle. Next brainstorm all of the good things about the meeting, interaction, event, etc. After you've listed the things that went well, then brainstorm all of the ways the interaction, event, etc. could be improved. The results of this process will help validate certain activities and reveal opportunities for improvement.

Read some of our recent weekly tips.

8/5/2010 Improve Your Effectiveness By Analyzing Your Network
7/29/2010 Utilize the Parking Lot for Your Great Ideas
7/1/2010 Work Smarter This Summer With These Cool Gadgets
6/18/2010 Cultivate Your Staff Through A Culture Of Learning
6/10/2010 So What? Now What?
6/4/2010 Improve Productivity By Asking "What Do I Want?"
5/14/2010 Increase Productivity By Improving Your Electronic Etiquette
5/6/2010 Is Your Calendar Working?
4/14/2010 Improve Your LinkedIn Productivity
4/9/2010 Save Time By Improving Your Reading Skills
3/26/2010 Reframe Your Phone Time
3/18/2010 4 D's To Dealing With Your Piles
3/10/2010 Getting It Done Even If You Don't Feel Like It
3/4/2010 Is Your Desk Making You Sick?
2/24/2010 A Closer Look At Your Time
2/18/2010 Business Card Organization Solutions

If you are looking for a previous weekly tip that is not listed here, please contact us.